General terms and conditions of sale
SCOPE OF CONDITIONS
The offer and sale of products made on the website www.skeanbeauty.com (hereinafter Site) owned by Design4Beauty Srl, headquartered in Via A. Meucci, 50 – 20831 Seregno (MB), Chamber of Commerce of MONZA E BRIANZA, with VAT no.11683260969 with tax code 11683260969 (hereinafter Seller). Are governed by these General Terms and Conditions of Sale.
The Buyer is required, before submitting his purchase order (hereinafter Order) to read these General Terms and Conditions of Sale carefully. The placing of the Order implies full knowledge and express acceptance of the above General Terms and Conditions of Sale.
Any sale on the Site constitutes a distance contract governed by Chapter I°, Title III° (art. 45 et seq.) of Legislative Decree 6 September 2005, no. 206 (Consumer Code) and by Legislative Decree April 9, 2003, no. 70, containing the regulation of electronic commerce.
The Terms and Conditions of Sale apply to all sales made by the Seller on the Site. The terms indicated are intended to be business days (thus excluding Saturdays, Sundays, and national holidays) except for the days indicated in the RIGHT OF WITHDRAWAL AND WITHDRAWAL paragraph, where, as expressly indicated, the days are intended to be calendar (non-business) days.
The General Conditions of Sale may be changed at any time. Any changes and/or new conditions will be in effect from the time they are posted on the Site.
The applicable General Terms and Conditions of Sale are those in effect on the date the Order is placed.
These Terms and Conditions do not govern the sale of products and/or services by parties other than the Seller that may be present on the Site through links, banners, or other hypertext links. Before conducting business transactions with such parties, it is necessary to check their terms of sale. The Seller is not responsible for the provision of services and/or sale of products by such parties. On websites accessed through such links, the Seller does not perform any control and/or monitoring. The Seller is therefore not responsible for the contents of such sites or for any errors and/or omissions and/or violations of law by them.
PURCHASE OR REQUEST FOR SUPPLY THROUGH THE SITE
Purchases on the Site may be made after registering on the Site and are permitted both to users who hold the quality of consumers and users who hold the quality of professionals. Pursuant to Art. 3, I paragraph, lett. a) of the Consumer Code, it is recalled that the quality of consumer is held by the natural person acting for purposes unrelated to any entrepreneurial, commercial, professional or craft activity carried out; while under Art. 3, paragraph I, letter c) of the Consumer Code, a natural or legal person acting in the exercise of his or her entrepreneurial, commercial, craft or professional activity, or an intermediary thereof, has the status of a professional.
In the case of orders, from whomever they come from, which are found to be abnormal in relation to the quantity and/or frequency of purchases, the Seller reserves the right to carry out verifications and, if necessary, to take all necessary actions to put an end to the irregularities.
The Seller reserves the right to refuse or cancel orders that come from:
- By a user with whom the Seller has ongoing legal disputes;
- By a user who has previously violated the General Terms and Conditions;
- By a user who has been involved in crimes;
- by a user who has provided false, incomplete or otherwise inaccurate identifying information.
To register for the Site, the Buyer must fill out the appropriate form, entering the following information:
The Buyer registered on the Site warrants that the personal information provided by it is true and agrees to hold the Seller harmless and indemnified from any damages, compensatory obligations and/or penalties arising out of and/or in any way connected with the user’s violation of the rules on Site registration or retention of registration credentials and/or provision of false, incomplete or otherwise inaccurate personal information, without prejudice to the right of the Seller to proceed to disable the user’s account.
CONCLUSION OF THE CONTRACT
In accordance with the Legislative Decree of April 9, 2003, no. 70 bearing provisions on electronic commerce, the Seller informs the Buyer that in order to conclude a purchase contract on the Site, the Buyer shall complete an order form in electronic format and transmit it to the Seller, electronically, following the instructions that will appear from time to time on the Site.
The contract is concluded when the order form reaches the Seller’s server. When the contract is concluded, the Seller will send the Buyer, by e-mail, an Order Confirmation, containing a summary of information about the characteristics of the purchase and indicating the price.
This is without prejudice to the possibility, on the part of the Seller, before sending the Order Confirmation, to request from you by e-mail or on the telephone indicated, further information with reference to the Order sent through the Internet by the Buyer.
The Products offered on the Site are limited in number. If the chosen Product is temporarily unavailable at the time of the Order, it will be indicated on the relevant Product page.
It may happen that the Product ordered is no longer available after the Order is transmitted. In this case, the Buyer will be informed promptly by email and will be entitled to terminate the purchase contract.
Alternatively, the Buyer may accept:
- where reassortment is possible, an extension of the delivery time, including the new timeframe;
- if reassortment is not possible, the Seller will provide a different product of equivalent or higher value, subject to payment, in the latter case, of the difference, and upon express acceptance by the Buyer.
If a refund is requested for what was paid for the purchase of Products that later turned out to be unavailable, the Seller will make the refund within a maximum period of 15 days.
In the event that Buyer avails itself of the right of termination under Art. 61, IV and V paragraphs, Consumer Code, the contract shall be terminated; in the event that the payment of the total amount due, consisting of the price of the Product, shipping costs, if applied, and any other additional costs, as resulting from the Order (Total Amount Due) has already taken place, the Seller shall make a refund of the Total Amount Due.
DISCOUNT CODES AND PROMO CODES
To use a discount code and/or promotional code, the Buyer must enter the code at the time of online purchase in the dedicated space on the order summary page during the checkout process.
Only one discount and/or promotional code can be used per Order. Discount codes and promo codes are not cumulative and cannot be applied to other existing promotions.
PRODUCT DATA SHEET
Each Product is accompanied by an information page outlining its main features. The Buyer may, prior to his Order, acquaint himself with the essential characteristics of the Product he wishes to order on the Site.
The images and descriptions on the Site reproduce as closely as possible the characteristics of the Products. The colors of the Products, however, may differ from the actual colors due to the settings of the computer systems or computers used by the Buyer to display them. In addition, the Product images in the Information Sheet may differ in size or in relation to any accessory products.
These images should therefore be understood as indicative and with the tolerances of use.
Products on the Site, and any promotional samples are for personal use only. The Buyer is not permitted to sell or resell the Products or promotional samples of products that may have been received.
All prices of the Products shown on the Site and in the Order are inclusive of VAT and expressed in Euros. The validity of the indicated prices is always and only that indicated by the Site at the time of transmission of the Order through the Internet. Prices of Products may change without notice.
To the prices of the Products must be added any delivery charges, calculated in addition to the price of the Products purchased based on the amount of the Order and set forth separately on the Order Form as well as any additional charges, by way of example only, but not limited to, for special gift packaging.
The Buyer will also be liable to pay the delivery charges known to him and any additional charges. Shipping charges are indicated before the order confirmation.
METHOD OF PAYMENT
The following payment methods are allowed on the Site:
- Credit card
- Klarna (payment in 3 installments or lump sum by bank transfer)
The Seller accepts credit cards from the circuits:
- American Express
The charge will be made only after (I) the details of your payment card used for payment will have been verified and (II) the issuing company of the payment card you use will have issued the debit authorization.
Pursuant to Directive 2015/2366/ (EU) on Payment Services in the Internal Market (PSD2), you are informed that you may be required to complete the purchase process by satisfying the authentication criteria required by the payment institution responsible for handling the online payment transaction. The authentication criteria refer to the identity of the user (to meet this criterion the user must be registered to the Site at the time of the purchase transaction) and the contextual knowledge of the authentication code transmitted by the payment institution (Strong Customer Authentication). Failure to complete the above process may result in the inability to finalize your purchase on the Site.
Confidential payment card data (card number, cardholder, expiration date, security code) are encrypted and transmitted directly to the payment processor without passing through the servers the Seller uses. The Seller therefore never has access to and does not store, even if you choose to store such data on the Site, your payment card information used to pay for the Products.
The charge will be made when the order is transmitted.
The Seller will ship the Products only after receiving confirmation of payment authorization or upon crediting of the Total Amount Due.
Ownership of the Products will be transferred to Buyer at the time of shipment, to be understood as the time of delivery of the Product to the carrier. The risk of loss of or damage to the Products, due to causes not attributable to Seller, on the other hand, shall be to transferred to Buyer when Buyer takes physical possession of the Products.
The Seller reserves the right not to provide service if, after the Order has been placed, it is determined that the Buyer has not paid all or part of the Total Amount Due.
The purchase contract is terminably conditioned on non-payment of the Total Amount Due. Unless otherwise agreed upon in writing with you, the order will be cancelled accordingly.
The Buyer benefits from the provisions of the legal warranty of conformity and the legal warranty against hidden defects. For any complaints, the Buyer may contact the Seller at firstname.lastname@example.org.
APPLICABLE LAW AND JURISDICTION
These Terms and Conditions are governed by and shall be construed in accordance with the laws of Italy.
Any dispute arising from the interpretation, validity and/or execution of these General Terms and Conditions of Sale shall be subject to the mandatory jurisdiction of the courts of the place of residence or domicile of the Buyer.
You can request information, send communications, request assistance, or file complaints by contacting the Vendor by sending an email, to the following address: email@example.com.
COMMUNICATIONS TO THE BUYER
The purchaser acknowledges, accepts and gives its consent that all communications, notifications, attestations, information, reports and in any case any documentation on the transactions performed, referring to the purchase of the Products, will be sent to the e-mail address indicated at the time of registration.